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4.0 | 299 Reviews

5.5 cu.ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology

LG WT7400CV

Available in 2 Color(s)

Features

  • 5.5 cu.ft. Mega Capacity lets you fit more in every load
  • TurboWash3D™ Technology - powerful yet gentle clean in 29min
  • 6Motion™ technology uses different wash motions for a thorough clean
  • With Smart Pairing™, washer can auto-select a compatible drying cycle

Quick Specs

  • Type: High Efficiency Top Load Washer
  • Width: 27"
  • Height: 44.5"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

See More

 
Image Feature

See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency. 3

SEE RATING CHART

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Powerful Clean in 29 min 1

Exclusive LG TurboWash3D™ gives a powerful complete clean to help get through more in less time.

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Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

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Warranty & Certifications

1. 10 Year Warranty on Inverter Direct Drive Motor 2. Energy Star Certified

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Fit More in Every Load.

With the largest capacity top load washer in its class 2 at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

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Smooth Surface Helps Prevent Snags

Unlike porcelain or plastic tubs, LG's stainless steel tub avoids chips that snag on & ruin clothing.

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The Ultimate Laundry Hack

With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

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Water Plus - Whenever You Choose

The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency. 3 SEE RATING CHART

Powerful Clean in 29 min 1 Exclusive LG TurboWash3D™ gives a powerful complete clean to help get through more in less time.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

Warranty & Certifications 1. 10 Year Warranty on Inverter Direct Drive Motor 2. Energy Star Certified

Fit More in Every Load. With the largest capacity top load washer in its class 2 at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

Smooth Surface Helps Prevent Snags Unlike porcelain or plastic tubs, LG's stainless steel tub avoids chips that snag on & ruin clothing.

The Ultimate Laundry Hack With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Water Plus - Whenever You Choose The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • 5.5 cu.ft. Mega Capacity lets you fit more in every load
  • TurboWash3D™ Technology - powerful yet gentle clean in 29min
  • 6Motion™ technology uses different wash motions for a thorough clean
  • With Smart Pairing™, washer can auto-select a compatible drying cycle
  • ThinQ® helps make life happen. ThinQ Care™ helps keep your appliances running smoothly.
  • Water Plus option adds extra water for bulky items
  • With ColdWash™ technology, clean like warm and save like cold
  • NeveRust® Stainless Steel Tub helps prevent snags
LAUNDRY APPLIANCE CAPACITY
Capacity 5.5 cu. ft.
SUMMARY
Delay Wash Yes
Dial-A-Cycle™ Yes
Electronic Control Panel with LED Display Yes
Intelligent Electronic Controls with Dual LED Display Yes
Electric Dryer Option DLE7400VE
Gas Dryer Option DLG7401VE
Series LG
Touch Buttons Yes
Type Top Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 1
ENERGY STAR® Certified Yes
IMEF 2.76
IWF 3.2
WASHER PROGRAMS
No. of Washer Programs 8
Washer Programs Normal, Pre-wash+Normal, Bedding, Deep Wash, Delicates, Heavy Duty, Speed Wash, Tub Clean
No. of Washer Options 16
Washer Options Add Garmets, Delay Wash, Signal, Control Lock, Tub Clean, Rinse+Spin, Stain Care, TurboWash®, Cold Wash, Extra Rinse, Remote Start, Soak, Speed Wash, Spin Only, Water Plus, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Hot, Semi Warm, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 3
FABRIC CARE FEATURES
Turbowash® Yes
Turbowash® Type Turbowash 3D®
ColdWash™ Option Yes
SmartRinse™ Jet Spray System Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Remaining Time Display/Status Indicator(s) Yes
True Balance® Anti-Vibration System Yes
3-Tray Dispenser Yes
Add Garment Indicator Yes
Forced Drain System Yes
SlamProof™ Lid Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Wifi Yes
MOTOR
Axis Vertical
Max RPM 950
Motor Type Inverter Direct Drive Motor
IMPELLER/AGITATOR
Impeller Yes
MATERIALS AND FINISHES
All Available Colors Graphite Steel (V), White (W)
Cabinet Painted Steel
Lid STS-Transparent Glass
NeveRust™ Stainless Steel Drum Yes
NeveRust™ Stainless Steel Washplate Yes
POWER SOURCE
Washer Electrical Requirements 120V @ 60Hz.
Ratings CSA Listed
Washer Power Source Type Electric
DIMENSIONS
Carton (WxHxD) 29 5/8" x 46 3/8" x 31 3/8"
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/4" H with lid open)
Weight (Carton) 140 lbs.
Weight (Product) 132.3 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174026663

Quick Specs


  • Appearance

  • Type: High Efficiency Top Load Washer

  • Dimensions

  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Perfect Laundry Pair Offer Rebate

Offer Expires: 5/2/2024 to 7/10/2024 Must be postmarked by: 10/10/2024

Receive a $100 online rebate with purchase of qualifying LG Appliances. Rebate form must be postmarked by 10/10/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.0 out of 5

74% of reviewers recommend this product.

5 Stars

great feature and large capacity.

rns1124 6/15/2024

I am happy I did bought this washer 1 month a go. I can and I have use it for large load of cloths and bed sheets. I need fewer loads to do my laundry.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great washer

debbiel2001 6/15/2024

I bought this washer 2 mths ago and absolutely love it Love the turbo wash and the huge drum extra large enough to wash huge comforters
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

A Perfect Washer

MawMawONE 6/15/2024

so glad I bought this works great my clothes are so clean and soft I could tell the difference with my first load they smelled so clean and fresh and no I didnt change detergent and it filled my tub with perfect water fill unlike my old one and it washed my comforter like new my old one you had to force it in I love the way it weighs the load and adjusts the drum well there is nothin I dont love about it
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Great features but power button needs recall

Tommy Ware 6/13/2024

Keeping having problems with power button not wanting to work
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Indestructible washer and dryer

Jo49 6/12/2024

So far I have absolutely no complaints. Once I figured out all the settimgs as my washer came without a manual I am totally satisfied Only have had it 3 months but no problems. I did reach out to LG for a manual and they kindly sent me one. I am old school so like to have instructions in writing-not only on Utube. LG is awesome- our last LG washer and dryer lasted 14 years and endured 3 moves. Still was working after 14 years but we decided to try a top loader. Anyway overall a great product
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great machine and customer service

Wallyburger 6/10/2024

We have has this washing machine since January of 2023. We generally average 2 washes daily which would equal to about a thousand washes to date June 2024. I didnt imagine that such a sophisticated machine as this would be such a workhorse without breaking down. I did have 1 incident recently regarding adjusting the spin cycle in any wash setting. I made a call to customer service and they walked me through a hard reset and now were back in business
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Must empty tray of water before add detergent

Waterintray 6/9/2024

My washer was delivered on 05-18-24. The test cycle and said it was ready to use. I didnt use it until 3 days later. I did 4 loads and each time had to empty water from the tray before I could add detergent and softner. I think they should put this on their website and in the manual so that customers know this.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Absolute TRASH

missmemama 6/5/2024

I purchased this machine in white on July 30th 2022 On December 2nd it stopped working. It seems the drive went on it which they will not warrantee unless I pay to have it serviced Just months over the warrantee was up Do not buy this machine LG will not stand behind it
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Customer Service id HORRIBLE

Jzfr 6/5/2024

Bought 7 months ago. The machine itself is So far good. However if you need service forget it. The top glass lid has a hydraulic mechanism that is already broken. Called for service. LOWES and LG are the WORST when it comes to service and warranty. They make you feel like youre lying or its your fault. My dryer too. Appointments take forever to make. Parts are not readily available. Horrible service.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Just a sizeable Machine but NOT good

JFLeandre 6/4/2024

I hate it I dont think its a good Matching. Its not efficient but a sizeable machine. Doesnt clean the clothes well on normal mode or get them all wet.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

LGs a Leader

Tzuma 5/31/2024

After spending time researching visiting a number of retail locations with washer machine products and talks with washer repairmen and price comparisons based on features we decided to select the LG WT7400CV. My non-tech wife absolutely loves the LG app to monitor the washing machine. The WT7400CV has many easy to use features. The large capacity does a suburb job cleaning a variety of clothing and materials. We have a number of LG products including TVs and soundbars. Because the performance and reliability of our other LG products we were drawn to comparing other wishing machines to the LG. We could not be more pleased with our selection of the WT7400CV. LG over the last 5 years continues to be our choice for large and small appliances in our home.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good washer but tries to be too controlling.

snooks10 5/31/2024

We purchased this a year ago to replace a 15+ year old LG washer and have been very pleased with the new unit. There are some issues with the operation of the machine not allowing us to choose a specific cycle configuration E.G. cycle/water temp/spin speed and extra rinse cycle as once the extra rinse option is selected the washer automatically self-changes the cycle to heavy duty when that cycle is neither the one selected or the one needed for the wash load. In essence it is telling us that we have no idea how to do a particular load of laundry. It is something that requires a change to the so-called *intelligent* software so that it is not overly controlling.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Energy Efficient

KKRR 5/29/2024

This washer senses the amount of water needed washes clothes super fast making it energy efficient.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Large capacity with great features.

AD 63 5/28/2024

Ultimately I feel its a good product. Unfortunately it started leaking just after 90 days of ownership and have been unable to resolve matter with LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Worst Experience

123 Washer 5/26/2024

I havent even had my washer for a year and already am having issues with the washer. We called the customer support and it took them over 3 weeks to send someone. When they did come the tech had a broken part so they couldnt fix it. Will never buy LG again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Bad customer service. Could kill little kids.

Mamas 3 5/25/2024

Our washer was great initially but then one day it exploded. And I mean really exploded. Was seconds from mashing my little girls and would have killed them. Its been months and lg keeps giving me the run around on replacing or addressing the issue. So as long as it works good youll be fine but any complications then good luck getting any answers or results. Was a die hard LG fan but until they make it right we wont use again. Watch for a post/video on tik tok/facebook.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Features

LBP52 5/18/2024

Only had this for a few weeks -- still learning how to use it Like having it linked to an app - that tells me when my wash is done
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

I love my new LG Washer

Barnyard 5/15/2024

I bought this about a month ago. I was not sure if I should buy a washer with so much on it. Plus it is super large. I found the controls are simple to use. I actually washed a King size comforter. It came out super clean. Plus several large loads. Super clean. I had no doubts that I was going to buy a LG I have a stove and refrigerator along with a laptop plus the matching dryer. LG has the best products. They are long lasting great customer service super easy to install. Highly recommend this washer Did I say...many washing options.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

Loud without a cause

Moseknows 5/12/2024

I had to return this washer twice a second replacement for the same reason. Both washers were making the extremely loud high pitched sound during the wash cycle.So much that my smart watch was registering to high pitched and I was downstairs and the washer was upstairs. I really wanted this washer because of all the features and my husband liked the steel gray color. I called LG and let her hear the sound with the second washer and she couldnt figure it out either. Recorded it and shared it with the worker in Lowes they were puzzled too. Anyway went with a complete different washer same brand because LG makes good products generally. No problem with the new one but it doesnt have all the features as this one.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

very happy

char 2012 5/8/2024

works excellent able to wash plenty of clothes on one wash
Originally posted on lg.com

Yes, I recommend this product

5 Stars

All the bells and whistles

Tee18 5/6/2024

Great large capacity washer. Love the top load lid.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

I love the big tub and impeller

Lara09 5/5/2024

I had this same washer in my previous home. I moved to a new place 2 years ago and missed it so much. The washer that came with the house finally broke and I was so happy to be able to buy this again
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

All features

Vangie 458 4/28/2024

Very happy with the wash results the deep tub and no center agitator are both very nice. I need a step stool to reach the bottom but its all good
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

WT7400CV Washer

The Frog 4/23/2024

Aesthetically pleasing easy to operate. 5.5 cu. ft. capacity. Cleans clothing great.Graphite steel is a great color.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Quality/ Quite/ Loving it

Brooke131 4/21/2024

I bought my washer under warrant at end of April. I love that I am finally able to keep up with mine and the kids clothes every day. I love there is an App I am able to use which is still new to me. Its quiet and very convenient having little kids. I am so glad I bought this washer and also a dryer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Very happy with my LG products

LoriD123 4/20/2024

A welcome change after my front loaders. It is deep and I have to be on my tippy toes to reach the small things at the bottom. I was a little scared to try a washing machine without the agitator but it seems to get things clean. Would recommend to others
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Its really deep

Lulum 4/17/2024

I bought this washer because it was deep enough to wash comforters and bulkier items rather than having to take them to the laundry mat. Just didnt realize how deep it really is I need a step stool to reach inside lol But it sure does accommodate all the bulky items I couldnt do with my other washer
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Cycles

Natalie Hamilton 4/14/2024

Ive only had this washer for a couple months but it is great Honestly I didnt realize how small my old washer was in comparison to this. My clothes come out cleaner and use less water. Hopefully it will save me more money over the years. Lastly the downloaded cycles are great particularly the pet hair feature. I am an animal health professional so Im always covered in pet hair.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Features Great Reputation

Eric and Company 4/13/2024

Weve enjoyed our new LG washer so far. It has many updated features and the WIFI functionality is quite helpful. At this point Id recommend it but the true test with major appliances is their quality and longevity. We went with LG because the customer satisfaction was high in these areas and are hopeful our lives up to the high praises.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Features

CMad5 4/11/2024

I bought this washer in December and enjoy using it. Lots of choices to use when washing different types of clothes and I love that I can wash my queen comforter in it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Its great

Lotusdriver 4/10/2024

All my appliances are LG so when I needed a new washer it was LG that we would only consider
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

great machine

rbryce1 4/10/2024

Love the machine but have been unable to assign to internet to operate it. Keep getting error message
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Washes well but I dont like a few features.

Mary from Omaha 4/9/2024

I have had this washer since December. It has some annoying features: The lid locks despite the fact that I have no children and do not need this safety feature. I would rather be able to throw a random item in the washer if it is forgotten at the start of the wash cycle. I also cant get used to the minimal amount of water used so I choose the Deep Wash cycle just to get more water Also my clothes are often in a tangled mess when the washer shuts off. Is there any way to prevent this from happening?
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Works very fast

Sbowe72 4/6/2024

I am very happy with the washer so far everyone in the house has used it. My only issue is that when the washer is in it doesnt connect to the app.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great washer

Kab41 4/6/2024

Large basin cleans well can clean anything fits its quiet
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Best Buy

The Best Buy 4/2/2024

Love love love. Absolutely no complaints so far.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Good enough

lindygrins 3/31/2024

The good: cycles are pretty quick its easy enough to customize cycles and the clothes come out fine. Its efficient. The less good: randomly leaked one time. Makes a terrible metallic clinking noise when changing steps in a cycle that is very disconcerting. Havent had a chance to test it yet with something really dirty to know how well it does. Should be better for the price. I suspect it wont last for 10+ years like my old one.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

South Carolina washing 3/29/2024

Enjoying my nice large washer and dryer and the features. This is a must have for small and large loads. Great for bedding items.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Love the song that signals the load is complete.

Andy 31 3/26/2024

Very pleased with our choice. Very efficient use of water yet getting clothes clean. No agitator means less wear and tear on our clothes. Noise level minimal.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Robert Gryzmala 3/23/2024

Ive had nothing but issues with my machines. Ive had them out to service these units twice with no resolution havent had them for a year
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

What a fantastic machine.

shirkat10 3/21/2024

Love love this machine It is wonderful I could not be happier. Large tub super cleaning power controls easy to use locking feature on lid. Superb washing time plus soak feature. What more can I say...except it is exceptional has a great price compared to others. I would highly recommend purchasing one.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Super super washing machine

shirkat10 3/21/2024

Purchased 2 weeks ago Love love this machine. I could not be any happier than I am with this washer. Cleans wonderfully timely wash easy to operate the controls are fantastic and it is hugh. I would recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

washer

Enirka 3/20/2024

I bought this almost a month ago. Its absolutely great.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

lots of good features

mary 46 3/19/2024

so glad I listened to my husband and got theLG washer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Poor product and poor experience

BJP11 3/18/2024

The first washer failed within 2 days. Home Depot came 5 days later and contacted LG for a replacement. LG failed to process the order for the replacement and we were without a washer for another week. Unacceptable product quality and poor service. A real disappointment.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Damages materials

Flor1 3/17/2024

Rips and shreds our linen. We use for our small business and so far at least 11 table linens have been damaged. They get stuck in bottom tray.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

It is a pleasure

Joyce in Lewes Delaware 3/17/2024

This model has everything I needed from a washer. After having a front loader for about 6 years it was such a pleasure to go back to a top loading washing machine. I like the selection of washes that this model offers and I like being aware of the progress that my washer it at through looking at the LG app.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Doesnt clean clothes

DisappointedDave 3/16/2024

So excited to get this washer installed my last washer and dryer were LG and had bulletproof reliability. I had read reviews about Lg washers and most were negative. Most negative reviews stemmed from clothes coming out of the wash dirty I just assumed they were doing something wrong. Nope legitimately the washer does not clean the clothes they come out soiled. I thought I was avoiding this problem by buying a machine with an agitator but sadly there is not a setting that gets the clothes clean. Very disappointed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Never worked correctly poor customer serviced

KGThompson 3/15/2024

Purchased this washing machine. The second wash cycle it began making extremely load noises and clearly having some kind of a mechanical issue. Called LG to trouble shoot and was not offered any help or guidance. After the terrible experience with their customer service I immediately called and requested to return both the washer and dryer and purchased a different set from another company. Very dissatisfied with LG would not buy their products in the future.
Originally posted on lg.com

No, I do not recommend this product

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Value

 
5 Stars

Great versatile washer.

Balance1944 3/15/2024

I purchased this to replace a washer in need of extensive repairs. It was easy to connect to my home wifi. So now I receive a notification when my load is ready if I am not near the washer to hear the alarm. It has a number of programed settings and more that can be downloaded to the app on your phone. I am pleased so far with the preformance it just remains to be seen how long it will last.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value